The Surrey Hotel

Loved this hotel! Has a pub for meals, the staff are easy to deal with and super friendly. Comfy and great prices too! The pool is a bonus if you have kiddies get them in there and burn some energy. The rooms are really nice too! I preferred to stay away from the main suite which I think ended up being better but make sure you get in early if you want a spot in that car park.

I had a very nice stay and didn’t find any major issues. The room was clean and tidy and the staff were attentive and helpful.
Minor issues with the room keys but someone was always available at the front desk to resolve.
The restaurant downstairs was very convenient and offered very good options for dinner. Try their pizza 🍕😋

Our room was not quite available on arrival but we sat by the pool and waited.
The staff at reception were really friendly and welcoming, we had booked 2 rooms and they were a long way away from each other which was interesting.
The hotel is quirky as it is various buildings connected to each other.
The younger people in our group enjoyed the pool.
The rooms were clean and comfortable and both rooms had air conditioning.
We all slept well And enjoyed the complimentary coffee and tea in the room.
There were loads of complimentary body washes etc in the rooms.
The only issues were key cards not working initially and the beds in one of the rooms were very skinny, smaller than a normal single bed.

Rented a room here as a place to spend the day, get ready and store our belongings before a concert. We did not stay overnight. Room was large and well equipped. The room design was basic and some of the furniture was showing its age, but overall it was very clean, well presented and comfortable. The bar and restaurant had a great atmosphere and the pizza was fantastic. The buildings and grounds have a great character to them. All the staff we encountered were friendly and welcoming. The complex also features an indoor pool which we did not notice when we booked, so weren't prepared to use. Very pleased with our time here and for the price it was well worth it.

3/4 plates were served, leaving one of our party left waiting for 35 minutes with zero communication.

Not the end of the world, but they served other tables roasts offering us no explanation or alternate options.

Minor problem, easy fix: prioritise communicate and serving tables together.

Otherwise a great place for an affordable roast