Terume Hot Spring Resort in Rotorua

Pros: Perfect hot pool as you can see in the picture. Private session, so you only share with your friends and family.

Cons: the room is pretty basic, no fresh milk, and linen is synthetic material.

Money wise, it's affordable price. As long as you don't mind quality of the bed, you will have a nice sleep 😊

Just spend 3 nights at Terume. The room was spacious, my son loved Onsen, bed the pillows were comfortable for me and the owner was super nice. He even offered to take us to the bus stop. Highly recommended.

The room itself was great—clean, comfortable, and equipped with all necessary amenities. The onsen was also a delightful addition to my stay.

However, I must address the disappointing incidents of racism encountered during my visit. Regrettably, the lady who checked us in displayed discriminatory behaviour, which tarnished my overall experience. Such incidents of bias have no place in any establishment, let alone in the hospitality industry where inclusivity should be paramount.

I urge the management to take these matters seriously and implement measures to prevent such incidents in the future. Every guest should be treated with respect and fairness, regardless of their race or ethnicity.

Despite these unfortunate occurrences, I appreciate the effort put into maintaining a pleasant room and providing a relaxing onsen experience. It is my hope that the management will prioritize inclusivity and ensure that all guests feel welcome and valued.

I encourage the motel to address these issues and create an environment that embraces diversity and inclusivity.

We enjoyed our stay at this Japanese onsen ryokan. We had the deluxe one bedroom and it was perfect for our family.

The owner was very nice and friendly - he speaks cantonese and I learned Cantonese from my parents so we had a good chat.

You can reserve a 30-minute time slot in the AM, PM and evening for each nightly stay. It's done via the paper form at the front desk. The onsen was amazing and it's perfect for a family!

Really well kept, and the onsen seemed authentic. Friendly management. The accommodation spaces are nice having recently been renovated.