Art Deco Masonic Hotel

I had an absolutely fantastic experience at this hotel! After a horrible experience at another hotel, my partner and I were desperate to find a new place to stay, and this hotel came through for us in a big way. The staff was incredibly helpful and accommodating, even though we arrived very late at night. The hotel itself was beautifully decorated and spotlessly clean, making for a very comfortable and enjoyable stay. Additionally, the location couldn't have been better - there were so many fun and interesting attractions nearby to explore. I highly recommend this hotel to anyone looking for a great place to stay - you won't be disappointed!

We booked last minute and the stay was great. The Receptionist was amazing, going above and beyond to help us after the booking we had elsewhere was messed up. He helped us with everything, including contacting the chef in the Pub to see if he'd cook us dinner despite the kitchens having just closed. Very comfy rooms, nice bathrooms. Not a bad word to say about the place.

Lovely staff, beautiful decor. Plumbing and ventilation is what you would expect of an older building. A bit more attention to detail in cleaning of bathroom floor, but otherwise a comfortable stay. Good access to balcony.

We stayed here for our wedding anniversary and highly recommend it. Room was great, spacious and well appointed, staff very friendly and welcoming and the location could not be better. We particularly liked the shared balcony overlooking Marine Parade - gave the place even more of an authentic 30's feel.

The manager of the hotel, the dear man - Graham - a unique personality: his approach to hotel guests, his professionalism, his presence at the right time and in the right place, sets a personal example for his employees. And so in direct consequence, his wonderful team functions: with a smile from the first moment you arrive at the reception and present with you every moment during your stay at the hotel. Even in the good times and especially in the hard times!!! With you and for you all the way. They simply gave peace of mind and complete security before and during the cyclone - Gabriel. I am so proud and happy that I chose this hotel while in Napier. Thank you very much from the bottom of my heart friends. I highly recommend the most beautiful, high-quality and hospitable hotel I have ever met during my travels around the world.