The Westhaven Motel

Starting with good things - location , big bedroom in size
Not so good or just passable: pillows and mattress, no room or bathroom cleaning any of the days- we stayed 3 nights!, only changed the towels and restocked tea and coffee; no AC (my bad didn't notice while booking)- it was super hot in the room in summer. We had to request afan-which they did give us

Clean and full facility. Very handy location. I accidentally left clothes, the staff post back to me. Thank you, thank you!

Worst Experience ever, unfriendly host, not recommend to everyone!

The worst facilities in NZ, never seen such a motel like this. Every little things would tell !

Wifi is not working, you would search little signal within 2 metres from reception. If you stay in your room, no reception at all.

TV only has 2 channels, very poor.

Marks on the pillows and beds, all dusty around the room, smelly and very dirty. Pillows are flat and bed are really uncomfortable. Towel is broken and fluty. Fridge making noises the whole night.

No milk provided to tea or coffee, only two poor teabags in the room.

All Slogans inside the room to ask you not to do this, not to do that. Besides, ask you to turn off all the heater to save money although the heater is not working. You would feel how the host doesn’t want the guests to stay.

Weeds everywhere in the driveway or in the garden, no maintenance at all.

We really want to upload the photos for everyone to see it.

It’s a shame to see this terrible motel in such a beautiful town.

This place is adequate in every way. The room we stayed in was comfortable modernly styled and well presented. The check in process was laid back and literally effortless as the staff made us feel welcome before we even arrived. Having enjoyed a days trekking, we Sat back in the outdoor setting and casurely observed the way locals and tourists alike would embrace the recycling facility whilst leisurely relieving themselves at the public convenience stop adjacent the motel. It's fair to say a six foot fence would have denied us these delights but thankfully this was not in place to deny us such spectacles as we imbibed a few well earned Monteith's. I would happily stay here again.

A nice place to stay, even though I was here for less than 12 hours. Comfortable room. Hot water could have been hotter, but decent enough. There's a nice place to eat next door called the Cook Saddle Cafe & Saloon.