Waldorf Celestion

Me and my friends got two rooms at this Hotel. One - the elevator wasn't swiping our hotel card so we would be stuck on ground floor waiting for another person staying at the hotel to swipe their card so we can get to our room. Two - Our room was wrongfully accused of disturbance from reception when it was NOT us. Three - We had drunk people using the fire exit due to the elevators not working and that is really unsafe for our people trying to find the best stay possible in Auckland City. I was disappointed with the service, the security was great on the other hand. They were very helpful and lended a hand here and there to ensure the safety of the customers staying in the hotel. Also a few things in our room were broken like power plugs and some things in the kitchen. Would not stay here again and I wish I could get a refund.

A good location and reasonable rooms. However, they are a little dated. Access is also difficult in the one, slow lift, especially from the car park.

There is only limited car parking, so suggest calling ahead to make sure, especially as some of the parks are small and could be difficult to get a larger vehicle into. The front desk staff are friendly, but we did have a small billing issue. It was resolved relatively quickly.

Great location, very convenient and cental. However service is very average, all laundry and cleaning has to be done, at $185 per night you would expect this to be done. It was also not made clear that the check out time is 10.00am. The photos look better than it actually is. We booked a double room and we we went to go to bed we found it was two singles pushed together... not impressed by that. Also very minimal supplies are offered next to no toiletries ect. Overall and average experience

The location of the hotel is very good. You are close to a lot of dining and the waterfront. The rooms were clean and pretty big. Since these are apartment style rooms, they only get serviced once a week, but for short stays, this is ok.

Nice rooms with all amenities. Reception staff very friendly. Room 1502 faced East with the morn Sun blazing into the bedroom. Even with all the curtains drawn the air conditioning struggled to maintain a nice temperature. The ducted Air Con had been sealed off & the Outside Air Con was disconnected.