Grand Windsor Hotel

We were only here for one night and didn’t really get to try any of the facilities or restaurants, but a good experience overall.
We arrived on a late flight around 2 am on a Friday night/Saturday morning. Had to buzz to be let in = good security.
Our room was spacious and nicely laid out, with a lovely big bathroom.
Bed was possibly one of the comfiest I have ever slept on.
It was very noisy, being a Friday night. Even with windows firmly shut could hear the noise, but we were so tired that it didn’t really bother us.
Location is great, super comfy beds, hotel decor is lovely

Leo at Fable Hotel provided us with amazing service! From the moment we arrived, he greeted us warmly and went out of his way to make our stay incredible. His attention to detail and genuine care exceeded our expectations. Thanks to Leo's exceptional service, we will definitely book this hotel again and recommend it to others.

Amazing location - walking distance to the harbour and so many drink and food locations nearby. Tea and brownie on arrival was a nice touch. Room wasn’t available for 30 minutes so a drinks voucher was provided — another nice gesture. Room was lovely, well decorated and spacious. Only little detail was the menu in the room book was out of date with items no longer get available and the special T2 tea mentioned on the website has been replaced with Dilmah tea bags - small thing, but makes a difference if you’ve seen it mentioned and it’s looked forward to. Jacuzzi booking was great, tiles were coming off the bottom and had been placed around the edge by previous users do a bit of maintenance needed. Valet parking was confusing, no space outside so instructed to park around the corner in a 5 minute loading zone. No urgency to collect our vehicle to the point we prompted the staff to please move it to avoid a ticket. Confusion on check out with the vehicle, with the staff member who checked us out telling us the concierge would come tell us when our car was available, but after 10 minutes we approached the concierge to ask where our vehicle was and it had been waiting for us - little bit of internal communication between the concierge and reception would have made a big difference. Note there is an extra service fee for any room service.

Beautiful hotel in a fantastic location with walking distance to shops restaurants harbours and parks.

The room we had booked was nice and comfortable. We were concerned after having read lots of reviews complaining about the noise from the club which is directly under the hotel. I woke up at night for some water and it was quite noisy (a Wednesday) though was able to get back to sleep quick enough. Wife is a lighter sleeper but slept through it so I can't comment really. We were there two nights and the second night we slept through without problem. It might depend where your room is etc. You are downtown in the city after all.

There's a private jacuzzi you can rent which is great.

The staff were also very friendly.

Never again!
The noise from the adjacent night club kept us awake until 3am Wednesday night and 4am Friday night. And we’d splashed out on a suite.
The response from the front of house staff was very poor. Their initial response was to offer us a free breakfast! Eventually we got moved to a somewhat quieter room and received one night free but only after prolonged negotiations.
So spend your money elsewhere. Anywhere.